Important information to help you prepare for your visit.
Insurance
We currently accept most insurance policies. We take PPO’s, HMO’s and Medicare. Please verify with our staff when making an appointment to make sure that we accept your insurance. Your copay portion required by your insurance must be paid at the time of service.
Billing
As a service to our patients we will bill insurance companies for services we provide to you. Copays, deductibles and unpaid portions remaining after insurance adjustments will be the patients responsibility. Please remember that insurance is a benefit and if your benefits change during the course of treatment you are responsible for all charges.
All balances on your account, after insurance payment adjustments, are payable within 30 days of receipt of your statement. All accounts 90 days past due are subject to referral to our collection agency and reported to all three credit bureaus. Please make every effort to pay your bills on time.
For all billing questions or if you need help with your payment arrangements please contact Rachel at 626 792-1912 or email us at [email protected]
Payments
This office currently accepts Master Card, Visa, Discover, Amex and cash for payments. All co-payments are due at the appointment time. We reserve the right to refuse service when patients do not make their co-payments.
Appointments
Your scheduled appointment time is reserved specifically for you. We request 24 hour notice if you need to cancel or reschedule your appointment.
A $30-$45 fee may apply if 24 hours notice of cancellation is not given.
For your convenience, we are able to text or call and remind you of your appointment. Please arrive 10-15 minutes before your scheduled appointment time.
If you arrive after your scheduled appointment time, your appointment may be rescheduled.
Other Policies
Patients will be charged a $25 fee for copies of medical records.
Patients will be charged a $25 fee for forms that need to be filled out.